Delivery Policy

ORDER & PICK UP

Yes, now you can place an order online and collect it from our products collection point in

We will send you the collection details notification via SMS or WhatsApp or Email when your order is ready to collect. (Order will be ready in 0-1 Days and should be Collected within 3 Days.

Collection Timings: 10 AM to 6 PM

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

INTERNATIONAL SHIPPING

All prices on our site are in AED. Your credit card company will bill you with your local currency at the current exchange rate.

All World Wide orders are shipped via Shipping Companies Express Your order will dispach 7 to 10 days after the order is placedand payment conformed.

shipping cost will differ by the order size and weight (please contact us at support@extrusionandcnc.com or call us at +971506580398).

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Ultimate Direction has no control over these charges, nor can Ultimate Direction predict what they may be.

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.

If you have any questions regarding your international order, please contact us at support@extrusionandcnc.com or call us at +971506580398.